In order to request a reservation, Casa Madeleine asks you to first submit and fill-out a Reservation Request Online. Your personal concierge will respond to your request within 24-hours. Please feel free to add any additional request or questions in the “comments” section of the online form. All reservations must be confirmed by credit card.

Reminder: Please verify that all your contact information is correct

Cancellation Policy:

Casa Madeleine strives for excellence in patron satisfaction by providing a reasonable cancellation policy. Full refund will be given to patrons who cancel their reservation two weeks prior to their arrival date, except in high season (see exception below.) Those patrons who cancel within the two week period will be charge 50% of the total original contracted time at Casa Madeleine.

High Season

High Season includes the following times of year: Holy Week/Easter; Christmas and New Year Eve. During high season, there is a minimum of 5 day stay required; a 30 day cancellation of reservation is required. If a patron cancels within the 30 days a 50% charge of the total original contracted time at Casa Madeleine will be assessed.

Payment Accepted:

Visa, MasterCard, Diner’s Club, Discovery and American Express
A 10% discount will be provided for Cash Patrons.